North Wales Computer Repair Your Local Tech Heroes
Have computer troubles? Don’t panic!
North Wales Computer Repair is here to get your devices back up and running smoothly. We are a friendly, reliable team of IT experts based in Deganwy, passionate about helping homes and businesses throughout North Wales conquer their tech woes.
Peace of Mind with North Wales Computer Repair
Having a reliable computer is essential in today’s world. It’s how we connect with loved ones, conduct business, access entertainment, and learn new things. But when your computer malfunctions, it can cause a major disruption to your daily routine.
That is where North Wales Computer Repair comes in. We understand the frustration and inconvenience a computer problem can bring. That is why we are dedicated to providing our customers with comprehensive repair solutions, exceptional service, and peace of mind.
Computer Repair Options
North Wales Computer Repair
Your computer is repaired professionally at your premises, we try to offer appointments within 24 hours. across North Wales. See our operating area for more details.
Remote Computer Repair
Computer Repair Services
At North Wales Computer Repair we offer a wide range of services to meet all your needs
Computer and Laptop Repair
Is your computer running slow, crashing unexpectedly, or plagued by viruses? We can diagnose and fix a variety of hardware and software issues, getting your machine back to peak performance.
Data Recovery
Think you’ve lost important files? Don’t despair! Our data recovery specialists can help retrieve lost documents, photos, music, and more from faulty drives or accidentally deleted files.
Virus and Malware Removal
Worried about online threats? We can remove existing malware and install robust security software to safeguard your devices from future attacks
Networking Solutions
Having trouble connecting your devices to the internet or experiencing network issues? We can set up your network, troubleshoot connectivity problems, and ensure a smooth and secure online experience.
Upgrades and Custom Builds
Looking to boost your computer’s performance or build a custom PC tailored to your needs? We can advise on the best hardware components, perform installations, and optimize your system for maximum efficiency. Or upgrade your Memory/processor, motherboard or upgrade to an SSD or a larger one.
IT Support for Businesses
Keep your business running smoothly with our reliable IT support services. We offer preventative maintenance, network management, data backup solutions, and on-going technical assistance to ensure your technology runs seamlessly.
Additional Services
We offer many more computer and laptop services, including the following. If you cannot find what you are looking for, contact us to discuss your needs.
- Annual Service – digital system clean
- Hardware Damage Repair
- Hardware Installation
- Bios Battery Replacement
- Power Issues
- Mobile PC Repair
- Backups – cloud and physical
- Computer clean – dust removal
- Cooling Problems
- Cable Replacements
- Data transfer
- Updates
- Printer installation and repairs
- Software help and installation for you.
- Operating system upgrade/change/refresh
- Power supply upgrades/replacement
- Security checks
- New software and operating systems
- Transfer files to a new computer
- One-to-one training
FAQs
What are the steps in repairing a computer?
Repairing a computer involves several steps:
- Diagnosis: Identify the problem by observing symptoms, running diagnostic tools, and gathering information from the user.
- Troubleshooting: Isolate the specific component or software causing the issue through systematic testing and elimination.
- Repair or Replacement: If the problem is hardware-related, repair or replace the faulty component. For software issues, reinstall, update, or configure the relevant programs.
- Data Recovery: If data has been lost, attempt to recover it using specialised software or techniques.
- Testing and Optimisation: Ensure the computer is functioning properly after the repair by running tests and optimising settings for optimal performance.
How much does it cost to repair your PC
We believe everyone deserves access to quality computer repair services. That is why we offer competitive pricing and transparent quotes upfront. See our Price List for more details.
We offer a fair price structure:
£35.00 for the first hour (99% of repairs will take no more than an hour).
£25.00 per hour thereafter to a maximum charge of 3 hours.
Is it worth it to repair a computer?
Whether it’s worth repairing a computer depends on various factors. If your computer is relatively new, still under warranty, and the repair cost is reasonable, it might be a good investment. However, if your computer is old than 10 years, it may be time to consider a new computer (we repair some computers over 20 years old!). The problem is recurring, it might be more cost-effective to purchase a new one. Consider the value of your data and the time and effort involved in transferring it to a new device. Ultimately, the decision of whether to repair or replace a computer should be based on a careful assessment of your individual needs and circumstances.
What is the most expensive computer repair?
We never charge more than 3 hours, or £85.00, for labour, this is to ensure the repair cost does not climb too high.
This excludes parts that you may need. In terms of parts replacement, generally screen replacements on a laptop or motherboard/processor replacements on a desktop are the most expensive parts.
How long does a PC take to repair?
We aim to have a repair completed in under an hour in your home. If it is going to take longer we may offer to return it to our workshops. Whether we remain in your home or at our workshop you will never be charged more than 3 hours labour.
With computers taken to our workshop we aim to return them to you within 2 working days but this is subject to sourcing any hardware.
What is the difference between computer maintenance and computer repair?
Computer maintenance is a proactive process aimed at preventing problems and ensuring optimal performance. It involves regular tasks such as cleaning hardware components, updating software, running virus scans, and backing up data.
Computer repair, on the other hand, is a reactive process that addresses existing issues. It involves diagnosing and fixing problems that have already occurred, such as hardware failures, software conflicts, or data loss.
While both maintenance and repair are essential for keeping a computer running smoothly, maintenance focuses on prevention, while repair deals with the consequences of problems.
What is remote computer repair?
Remote computer repair is a service that allows technicians to diagnose and resolve computer problems from a remote location, typically over the internet. Using specialised software, technicians can access a user’s computer system and perform various tasks such as troubleshooting software issues, reinstalling operating systems, and recovering lost data. This method is convenient for both users and technicians as it eliminates the need for physical access to the computer, saving time and potentially reducing costs. However, remote repair may not be suitable for complex hardware issues that require physical examination or replacement of components.
See our Remote Computer Repair page for problems that can be fixed using this service along with the cost and how long it will take.
North Wales Computer Repair
Your Local Tech Heroes
Peace of Mind with North Wales Computer Repair
Having a reliable computer is essential in today’s world. It is how we connect with loved ones, conduct business, access entertainment, and learn new things. But when your computer malfunctions, it can cause a major disruption to your daily routine.
That is where North Wales Computer Repair comes in. We understand the frustration and inconvenience a computer problem can bring. That is why we are dedicated to providing our customers with comprehensive repair solutions, exceptional service, and peace of mind.
Our Commitment to Quality
We don’t just fix computers; we restore them to peak performance. Our team of certified technicians undergoes continuous training to stay up-to-date with the latest technological advancements and repair techniques. We use only high-quality components and industry-standard tools to ensure every repair is long-lasting and reliable.
More Than Just Repairs: Your Tech Partner
We believe in building trust and lasting relationships with our customers. We are not just here for a quick fix; we want to be your trusted tech partner. Whether you need help troubleshooting a software issue, choosing the right hardware upgrade, or safeguarding your data, our team offers expert advice and support.
Here are some additional ways we go the extra mile for our customers:
- Data Backup and Transfer Services Upgrading to a new computer or worrying about data loss? We can help you back up your important files and transfer them securely to your new device.
- Software Installation and Configuration Need help installing a new program or configuring your software settings? We can take care of everything for you, ensuring your software runs smoothly and efficiently.
- Preventative Maintenance Regular maintenance is key to preventing future computer problems. We offer preventative maintenance plans to help keep your system optimized and running smoothly.
- On-Site Support We offer on-site IT support to home users, home workers and businesses throughout North Wales. We can help troubleshoot network issues, maintain your systems, and ensure your technology runs optimally.
Why Choose North Wales Computer Repair?
We are a team of qualified and experienced IT professionals based on your doorstep in Deganwy, North Wales. We understand the unique needs of our community and are dedicated to providing exceptional service.
Fast and Efficient
No-Fix, No-Fee
We are confident in our abilities. If we cannot fix your device, you will not pay a penny for our diagnostic service.
If we cannot repair your device due to circumstances beyond our control (such as onsite power failure etc), the no-fix, no-fee policy does not apply.
Friendly and Reliable
We understand technology can be frustrating. Our team is here to explain things in plain English and provide ongoing support throughout the repair process.
Data Security is Our Priority
We take your data privacy seriously. Our technicians follow strict data security protocols to ensure your information is always protected. We are also registered with the Information Commissioner’s Office.
We Come To You
Not able to dismantle your computer or are worried about taking it to a computer shop? We come to you! 99% of all repairs can be carried out in your home or business premises. Where the repair cannot be carried out on-site, we will take your computer to our workshop and return it to you at an agreed time at no extra cost beyond the labour charge. (See our price list)
Remote Support
For certain software issues, we can provide remote computer support to diagnose and fix problems directly. This can be arranged at a convenient time and date. See our remote computer repair page for more details.
Clear Communication
We will keep you informed throughout the repair process, explaining the problem and the solution in a way you can understand.
Free Diagnostics
Not sure what is wrong with your device? Contact us for a free diagnostic assessment. We will thoroughly examine your computer, identify the problem, and provide you with a detailed explanation and a recommended course of action, free of charge. We only charge if we carry out work on your computer or laptop.
Don’t wait any longer! If your computer or laptop is giving you trouble, contact North Wales Computer Repair today. We are your one-stop shop for all your tech repair needs.
Call us on 01492 580572 or email us. Alternatively, book an appointment directly.
Here at North Wales Computer Repair, we’re passionate about helping our community stay connected. We are more than just repair engineers; we are your trusted tech allies!