In today’s fast-paced world, a reliable laptop is more than just a convenience – it is necessary. Whether you are a student preparing assignments, a professional working remotely, or a casual user browsing the web, a malfunctioning laptop can disrupt your productivity and cause unnecessary stress. That is where we come in.

At North Wales Computer Repair, we provide comprehensive laptop repair services tailored to your needs. The following is why you should trust us with your laptop woes

Customer-centric approach and commitment to quality. Photo of an engineer working on a laptop.

Laptop Repair Services

we can repair most laptop issues, the following are typical issues people experience with their laptops. If your problem is not on the list, do not worry, we will attempt to solve the problem.

New Laptop Installation/Setup
Hardware repairs (e.g., cracked screens, faulty keyboards, broken hinges)
Upgrades and updates
Memory Upgrades
Virus and Malware Removal
Email Troubleshooting and Setup
Internet Repair
Internet Setup
WiFi Issues
Software Installation
Software troubleshooting
Windows Reinstall/Reset
Printer Installation/Issues
Backup Advice and Solutions
Solid State Drive (SSD) Upgrades
Data recovery (e.g., recovering lost or deleted files, repairing corrupted storage devices)
Laptop Battery Replacement
Laptop Charging Problems
Laptop Upgrades
Maintenance
Support and advice

No matter the make or model of your laptop, you can trust us to deliver reliable and effective repair solutions that meet your needs.

What You Can Expect From Us

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Expertise and Experience

Our team consists of seasoned professionals with over 20 years of experience in the industry. We have encountered and successfully resolved a wide range of laptop issues, from minor hardware glitches to complex software malfunctions. No matter the problem, you can trust us to apply our expertise and restore your laptop to optimal condition.

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Transparent and Professional Service

We understand that dealing with a malfunctioning laptop can be frustrating. That is why we prioritise transparency and professionalism in every interaction. From the moment you reach out to us, you will receive clear explanations, honest assessments, and courteous service. We believe in keeping our customers informed and empowered throughout the repair process.

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Swift Turnaround Time

We know that time is of the essence when it comes to laptop repairs. That is why we strive to provide quick turnaround times without compromising quality. Our efficient repair process ensures that your laptop is back in your hands as soon as possible, minimizing downtime and disruption to your daily routine.

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Affordable Pricing

Quality laptop repair should not come with a hefty price tag. We believe in offering competitive pricing that makes expert laptop repair accessible to everyone. We will provide you with a detailed quote upfront, so you know exactly what to expect – no hidden fees or surprises and domestic customers will never pay for more than 3 hours labour.

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Comprehensive Services

Whether your laptop is suffering from hardware issues, software glitches, or data loss, we have the skills and resources to address it. From replacing damaged components to performing system diagnostics and data recovery, we offer a comprehensive range of services to meet your needs.

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Customer Satisfaction Guarantee

Your satisfaction is our top priority. We stand behind the quality of our work and strive to exceed your expectations with every repair. If you are not completely satisfied with the results, we will work with you to make it right. All labour is covered by our 30-day guarantee.

Why Choose Us for Your Laptop Repair

We take pride in our ability to deliver exceptional laptop repair services to our valued customers in North Wales. Do not let a malfunctioning laptop hold you back. Trust the experts at North Wales Computer Repair to breathe new life into your device and unlock its full potential. Contact us today or schedule your repair online and experience the difference firsthand. We are here to help you get back to what you do best—without missing a beat. Below are just some of the things what sets us apart for laptop repair.

1. Unmatched Expertise

Our team comprises highly skilled technicians with extensive experience in diagnosing and repairing a wide range of laptop issues. From hardware repairs to software troubleshooting, we have the expertise to get your laptop back up and running smoothly.

2. Personalised Approach

We understand that every laptop is unique, and so are its repair needs as is how you use it. That is why we take a personalised approach to every repair job, carefully assessing the specific issues affecting your device and tailoring our solutions accordingly. We aim to help you get back to doing what you want rather than being held back by a broken laptop.

3. Cutting-Edge Technology

To ensure the highest quality repairs, we make use of state-of-the-art diagnostic tools and equipment. This enables us to accurately identify underlying issues and perform precise repairs, minimising the risk of further complications.

4. Fast Turnaround Time

We know that you depend on your laptop for both work and leisure, which is why we strive to provide quick turnaround times for all our repair services. Our efficient processes and dedicated technicians enable us to get your laptop back to you as soon as possible.

5. Transparent Pricing

We believe in transparency and honesty when it comes to pricing. Before we begin any repair work, we will provide you with a detailed quote outlining the costs involved. You can trust that there are no hidden fees or unexpected charges with us. We will never charge you for more than three hours labour, see our Price List for more details.

6. Excellent Customer Service

From your initial inquiry to the completion of the repair, you can expect nothing but the highest level of customer service from our team. We will keep you informed throughout the repair process and address any questions or concerns you may have along the way.

Why choose us for your laptop repair. A young family looking at their laptop together.

Reviews

      EXCELLENT  
   Based on 30 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Robin Boles 
 5 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. Jon was polite, efficient, willing to go the extra mile and couldn't be more helpful. I highly recommend using their service.
  
 
      Posted on Google  
   
   Karen Reed 
 5 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. Prompt, professional service again from Jon. I appreciate his straightforward explanations in terms which don't confuse a non tech savvy person.
  
 
      Posted on Google  
   
   Fiona Puleston 
 19 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely brilliant service. Punctual, friendly, helpful information.
Helped with my sons computer needs, I'm not very tech so Jon was just the person we needed. Always answers emails quickly and happy to help with the smallest query.
Explained everything clearly to my son. Thankyou. I would highly recommend
  
 
      Posted on Google  
   
   Dovid Katz 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. A truly terrific little company that plays a critical and thoroughly positive role in a largely rural area by bringing a top specialist into your own home, however remote it may be, at a fair hourly rate, to get you going with any and all IT issues you need to move your life, work and dreams forward in the mountains and valleys of North Wales. Bravo to Jonathan and his team!
  
 
      Posted on Google  
   
   Trevor Jones 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional service in supporting my elderly father. I am based overseas, therefore access to the internet is hugely important to have the communication mechanism in place. NWCR (Jon) has been extremely helpful with his home visit assistance and prompt service. I highly recommend NWCR.
  
 
      Posted on Google  
   
   Richard Rees 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. My laptop repair was done with NWPCR'S swift expertise, as always. They are by far the best laptop experts for miles and miles around. I wouldn't dream of going to anyone else. Richard Rees, author
  
 
      Posted on Google  
   
   Hilary Turner 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. We give Jon 5 stars for his excellent service and 10/10 for his patience. Computers seem to have more and more problems as they develop, but Jon is always ahead of the game and keen to share his knowledge. We always learn something new on his visits.
We already recommend him and it’s good to be able to spread the word.
Many thanks, Jon
  
 
      Posted on Google  
   
   Rochelle Stamper 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had a change of computer and NWCR came in and sorted out the new one and transferred all relevant items from the old. Extremely efficient and quick service. I will have no problem calling them back if necessary.
  
 
      Posted on Google  
   
   Grace 
 31 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. Fully recommend, it's wonderful when you find a service you can trust and what makes it even better is when that is met with 5* service in every way. Professional yet friendly and most approachable with high workmanship and clear explanations and valued advice.
  
 
      Posted on Google  
   
   Joe McHugh 
 18 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. Great service upgrading my all in one PC ram, great advice too as this was something I was very confused with. Great outcome. 10/10 all around

We are Esthetig Ltd and offer a wide range of IT Services, from Computer and Laptop Repair, Web Hosting and Website Design.

Laptop Repair