Book Your Computer Repair

Working Across North Wales

Fair No-Fix, No Fee Policy

All Windows and Apple** Computers

Maximum 3 Hours Charge*

You can choose the type of repair that suits you the best:

An onsite repair and we will come to you.
A remote repair call you five minutes before the appointment time and send you a link so we can control your computer remotely. Please see our Remote Computer Repairs page for items suitable for remote computer repairs. When making a booking for a computer repair, you agree to be bound by our terms and conditions.

Book an appointment

Select an available date and time, then complete all the required details.

Appointment service

Available appointment times

Choose a date above.

All appointments are subject to our terms and conditions.

Standard Operating Area

Our standard operating area is as shown above in the green area. We can offer support outside of this area at a small extra fee, see below for additional charges. We offer onsite repairs in The North Wales Area as follows:

Inside the green area, no additional charge (up to Abergele, Trofarth, Maenan and Crymlyn Llanfairfechan)
Inside the blue area, we charge £5.00 per hour on top of our standard labour charge per visit (up to Rhyl, Llanfair Talhaiarn, Betws-y-Coed and Bangor)
Inside the red area, we charge £25.00 per hour on top of our standard labour charge per visit (up to Gronant, Llanrhaeadr Denbigh, Bylchau Denbigh, Penmachno, Capel Curig, Penygroes Caernarfon, Gwalchmai and Benllech)

Outside the red area, you can choose remote computer repair, but we will not be able to offer an onsite follow-up if required.

For our other IT Services see www.esthetig.com

Seamless Computer Repair Services at Your Fingertips!

Are you tired of dealing with sluggish laptops, mysterious error messages, or frustratingly slow boot times? Look no further! Our online computer repair booking platform is here to rescue you from tech troubles and get your devices back on track.

How Our Computer Repair AppointmentS

Book Your Slot: Use the calendar above to choose a convenient time slot for your repair. Morning, afternoon, or evening – we are available when you need us.
Describe the Issue: Tell us about the problem you’re facing. Is it a slow boot-up, a broken screen, or a mysterious error code? The more details, the better!
Engineer Dispatch: When you have finished booking your computer repair appointment, our engineer will visit you at the agreed time and date. No need to lift a finger – we will come to you.
Swift Diagnosis: Our expert will assess the issue, explain the solution, and provide an upfront quote. No surprises – just honest advice.
Repair Magic: Watch as our technician works their magic during the computer repair appointments. You are free to watch them or get on with other things, the choice is yours. Whether it’s replacing a faulty component or optimizing your system, we will get it done in a timely fashion.
Test and Verify: Before we leave, we thoroughly test your device to ensure it is running smoothly. Your satisfaction is our priority.

Computer repair appointments, book onnline now. Photo of a person using a notebook/tablet to make a booking.

Customer Reviews

      EXCELLENT  
   Based on 30 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Robin Boles 
 5 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. Jon was polite, efficient, willing to go the extra mile and couldn't be more helpful. I highly recommend using their service.
  
 
      Posted on Google  
   
   Karen Reed 
 5 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. Prompt, professional service again from Jon. I appreciate his straightforward explanations in terms which don't confuse a non tech savvy person.
  
 
      Posted on Google  
   
   Fiona Puleston 
 19 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely brilliant service. Punctual, friendly, helpful information.
Helped with my sons computer needs, I'm not very tech so Jon was just the person we needed. Always answers emails quickly and happy to help with the smallest query.
Explained everything clearly to my son. Thankyou. I would highly recommend
  
 
      Posted on Google  
   
   Dovid Katz 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. A truly terrific little company that plays a critical and thoroughly positive role in a largely rural area by bringing a top specialist into your own home, however remote it may be, at a fair hourly rate, to get you going with any and all IT issues you need to move your life, work and dreams forward in the mountains and valleys of North Wales. Bravo to Jonathan and his team!
  
 
      Posted on Google  
   
   Trevor Jones 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional service in supporting my elderly father. I am based overseas, therefore access to the internet is hugely important to have the communication mechanism in place. NWCR (Jon) has been extremely helpful with his home visit assistance and prompt service. I highly recommend NWCR.
  
 
      Posted on Google  
   
   Richard Rees 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. My laptop repair was done with NWPCR'S swift expertise, as always. They are by far the best laptop experts for miles and miles around. I wouldn't dream of going to anyone else. Richard Rees, author
  
 
      Posted on Google  
   
   Hilary Turner 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. We give Jon 5 stars for his excellent service and 10/10 for his patience. Computers seem to have more and more problems as they develop, but Jon is always ahead of the game and keen to share his knowledge. We always learn something new on his visits.
We already recommend him and it’s good to be able to spread the word.
Many thanks, Jon
  
 
      Posted on Google  
   
   Rochelle Stamper 
 16 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had a change of computer and NWCR came in and sorted out the new one and transferred all relevant items from the old. Extremely efficient and quick service. I will have no problem calling them back if necessary.
  
 
      Posted on Google  
   
   Grace 
 31 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. Fully recommend, it's wonderful when you find a service you can trust and what makes it even better is when that is met with 5* service in every way. Professional yet friendly and most approachable with high workmanship and clear explanations and valued advice.
  
 
      Posted on Google  
   
   Joe McHugh 
 18 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. Great service upgrading my all in one PC ram, great advice too as this was something I was very confused with. Great outcome. 10/10 all around

Why Choose Us?

1. Expert Technicians

Our skilled technicians are wizards when it comes to diagnosing and fixing computer issues during the computer repair appointments. Whether it is a virus attack, hardware glitch, or software hiccup, we have got you covered.

2. Convenience

No need to haul your heavy desktop to a repair shop. With our online booking system, you can request a repair from the comfort of your home or office. Just a few clicks, and we will be on our way! Book your computer repair appointments now.

3. Speedy Turnaround

We understand that time is of the essence. Our team works diligently to ensure swift repairs without compromising quality. Say goodbye to long waiting times! Book your computer repair appointments now.

4. Transparent Pricing

No hidden fees or surprises. Our pricing is crystal clear, and you will know exactly what you are paying for during computer repair appointments. Affordable rates, and exceptional service. If we cannot fix your computer because we lack the ability or experience, you will not pay a penny under our “no-fix no-fee” policy.

5. Secure Data Handling

Are you worried about your sensitive files? Rest assured, we handle your data with utmost care and confidentiality. Your privacy matters to us. Your engineer will discuss backups with you during your computer repair appointments.

Esthetig Ltd

To see all of our services, please visit our company page at https://esthetig.com